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Efficient and Sustainable Shipping with The Oscura Collective

At The Oscura Collective, we are committed to delivering your orders quickly and sustainably. Here’s what you can expect from our shipping process:

Shipping Process Overview:

• Local Production Advantage: We utilize a global network of production partners in 32 countries. This strategic approach allows us to produce and ship items closer to your location, reducing shipping distances and lowering carbon emissions.

• Streamlined Delivery: Most orders are processed locally by our trusted partners, ensuring faster delivery times and competitive shipping costs. For specific items like prints and accessories, I personally handle the shipping to ensure care and attention.

• Shipping Information:

  • Delivery Times: Our standard delivery typically takes between 2 to 4 days.
  • Shipping Options: During checkout, you can select from Standard (typically within 2-4 days) and Express Shipping (for expedited delivery).

Eco-Friendly Commitment: By leveraging local production, we minimize air miles and reduce our environmental footprint. This approach supports more sustainable practices and contributes to a greener planet.

Incorrect Address Policy: Please ensure your shipping address is entered correctly at the time of ordering, as we are unable to offer assistance or refunds for items sent to incorrect or incomplete addresses due to the nature of our fulfilment process. If the order is returned to us and resending is possible, we can arrange for it to be shipped again for a £5 fee to cover additional handling and postage costs. However, if the item is not returned, we are unable to offer a replacement or refund.

For any questions or further details about your order, feel free to contact us. Thank you for supporting The Oscura Collective!